Click on a heading to display information
Caring for your earrings
- Avoid contact with perfume, deodorant and hairspray.
- Clean earrings gently with a damp cloth or makeup/baby wipe.
- Silver findings may tarnish over time. Buff them with a soft cloth to restore their shine.
- Store out of direct sunlight.
- While every effort is made to make these earrings as sturdy as possible, they are breakable and should be handled with care.
How do I buy items from your site?
Payment is automatically made through your chosen payment method at checkout. If you prefer to pay via direct deposit, please select the Direct Deposit option at checkout. If paying by Direct Deposit I will start making your order once funds have cleared in my bank account. Once payment has cleared and items are made, I will post your items using Australia Post parcel post (includes tracking).
Postage & Packaging
Postage is automatically added to your cart. Postage is a flat rate $10 within Australia via Regular Post.
All packages are sent as parcels and therefore will include tracking. Tracking information will be forwarded to the customer after parcel has been posted.
Once item has been posted, it is out of my hands and items lost or stolen in the mail become the responsibility of the purchaser. However, I always want my customers to be happy, so I will always work with you should there be any issues with lost/stolen parcels.
International Orders – On A Whim Designs ships within Australia only.
Due to my location in a rural area, I am not able to post every day. I will advise estimated delivery time for your order at time of payment.
I do my best to ensure all items are well packed to reduce chance of damage during postage. If there are any problems please contact me via the Contact page.
Refunds/exchange will be given if an item is faulty/damaged or incorrectly supplied. Item photo forms part of the item description – if you require further information please contact me prior to purchase. I am sometimes unable to supply replacement of the exact same product, due to the original nature of some items.
All stud earrings are finished with hypo-allergenic surgical stainless steel post backs. Hook and hoop earrings are finished with surgical steel hoops and hooks unless otherwise stated in the description.
All earring finishings are nickel free.